z66bet Privacy Policy
The security of your personal information is our top priority. Learn in detail here how z66bet collects, stores, and protects your data.
1. Introduction and Scope
This Privacy Policy ("Policy") applies to the z66bet platform and all related services. This Policy takes effect whenever you use our services through the z66bet website, mobile version, or any other digital channel.
By using this service, you acknowledge that you have read this Privacy Policy and agree to comply with the terms set out herein. If you do not agree with any term of this Policy, please refrain from using our services.
z66bet is committed to ensuring a safe and transparent environment for Bangladeshi users. We believe you should have full control over your personal information, and this Policy has been drawn up with that goal in mind.
2. Information We Collect
z66bet collects the following types of information as needed to provide you with our services. Each piece of information is collected for a specific legitimate purpose.
Personal Identity Information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address
- Mobile number
- Username and password (encrypted)
- National ID card or passport details (for KYC verification)
Financial Transaction Information
Information required during the deposit and withdrawal process:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Transaction reference number
- Deposit and withdrawal history
Technical Information
Information collected automatically while you use our platform:
- IP address and device information
- Browser type and version
- Operating system
- Cookies and session data
- Page visits and click patterns
Gaming Activity Information
Information relating to your playing history and habits:
- Bet amount and type
- Game preferences and playing time
- Win and loss records
- Bonus usage history
- Session duration and activity
3. Purpose of Information Use
z66bet uses your information only for specific legitimate purposes. We never use your information unnecessarily. The main purposes for which we use your information are described below:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide betting, gaming, and other features without interruption.
- Financial Transaction Processing: To accept deposits and ensure secure withdrawals.
- Customer Support: To assist you with any issues or enquiries.
- Security and Fraud Prevention: To protect your account and detect unauthorised activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To identify problematic playing patterns and provide timely support.
- Service Improvement: To analyse and further enhance the user experience.
- Communication: To send you important updates, promotions, and notifications.
4. Information Sharing with Third Parties
z66bet never sells your personal information to third parties. However, in certain situations we may share limited information. Those situations are clearly set out below:
| Third Party | Purpose of Information Sharing | Type of Information Shared |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay) | To complete transactions | Transaction amount, account information |
| KYC verification agencies | For identity verification and fraud prevention | Name, identity document information |
| Game software providers | To operate game services | User ID, gaming session data |
| Cybersecurity providers | To protect the platform | IP address, log data |
| Law enforcement authorities | To fulfil legal obligations | Information required under legal order |
5. Cookies and Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser. z66bet uses cookies to improve your user experience and ensure the performance of the platform. By continuing to use our services, you consent to the use of cookies.
Essential Cookies
These are essential for maintaining login sessions and security. They cannot be turned off.
Functionality Cookies
Used to remember your preferences and provide a personalised experience.
Analytics Cookies
Help analyse platform usage to improve the quality of our services.
Marketing Cookies
Used to deliver relevant offers and promotions to you.
Managing Cookies
You can turn off cookies other than essential cookies by changing your browser settings. However, disabling certain cookies may limit some features of z66bet. Contact our support team for more information.
6. Data Security Measures
z66bet applies industry-leading security measures to protect your information. Our security framework is divided into the following layers:
Encryption Protection
All data transfers are secured through SSL/TLS encryption. Passwords and sensitive information are stored using strong encryption algorithms.
Access Control
Only authorised personnel have access to your information. Two-factor authentication and role-based access control are in place.
Regular Audits
Regular security audits and vulnerability assessments are conducted. Any security risk is identified and resolved promptly.
7. Data Retention Period
z66bet does not retain your information beyond the necessary timeframe. Retention periods vary depending on the type of information:
- Account Information: For as long as the account is active and for the period required by law after it is closed.
- Financial Transaction Records: For the period prescribed by applicable regulations, generally several years from the transaction date.
- KYC Documents: For the period prescribed by relevant regulations, even after the account is closed.
- Gaming Logs: For the period necessary for the normal operation of the platform.
- Marketing Consent: Once you withdraw your consent, the relevant information is immediately stopped from being used for marketing purposes.
Once the specified retention period has expired, your information is securely deleted or anonymised so that you can no longer be identified in any way.
8. Your Rights and Controls
As a z66bet user, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You may request a copy of the personal information we hold about you at any time. We are required to fulfil your request within a reasonable time.
Right to Correct Information
If your information is incorrect or incomplete, you may have it corrected. Update your information through your account settings or via our support team.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, we are required to retain certain information due to legal and regulatory obligations.
Right to Object to Processing
You may object at any time to your information being used for marketing communications. After your objection, we will no longer use your information for that purpose.
9. Protection of Minors
z66bet is a platform for persons aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
If a minor attempts to register on our platform and we detect this, the relevant account and information will be deleted immediately. If parents or guardians believe their child is using our platform, please contact our support team immediately.
z66bet follows a strict KYC process for age verification and is committed to protecting minors.
10. Changes to the Policy
z66bet may update this Privacy Policy from time to time. In the event of any significant change, we will notify you by email or through a notification on the platform.
If you continue to use the platform after a change, you will be deemed to have accepted the new policy. We therefore recommend that you visit this page regularly.
The "Last Updated" date at the top of this Policy always indicates the date of the most recent revision.
11. Contact Us
Privacy-related enquiries
For any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:
Email: [email protected]
Live Chat: Support available 24/7 in Bengali
Our privacy team is generally able to respond to your request within business days. Identity verification may be required to confirm that you are the correct person.
You may also read our Terms & Conditions and Responsible Gaming policies.